Payment Policy

Last Updated: June 26, 2026

Thank you for choosing Coohams. This Payment Policy outlines the terms and conditions for transactions made on our website. We are committed to providing a secure, transparent, and seamless shopping experience for all our customers.

1. Accepted Payment Methods

To make your checkout process as convenient as possible, Coohams accepts the following secure payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Note: Full payment is required at the time of purchase. Your selected payment method will be charged immediately upon order placement.

2. Currency & Pricing

  • All prices listed on our website (coohams.com) are displayed and processed in U.S. Dollars (USD).
  • Applicable sales taxes (based on U.S. tax regulations) and shipping fees will be calculated and clearly displayed during the checkout process before you finalize your purchase.
  • If your bank or credit card operates in a different currency, they may apply their own conversion rates or international transaction fees.

3. Payment Security

Your financial security is our top priority. We employ industry-leading standards to ensure your data is safe:

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your personal and financial data during the checkout process.
  • Trusted Gateways: All payments are processed through fully PCI-compliant, third-party payment gateways.
  • Data Privacy: Coohams does not collect, process, or store your full credit card details on our servers.
  • 4. Failed or Declined Transactions

If your payment is declined during checkout, please try the following steps:

  • Verify that your card details (Card Number, Expiration Date, and CVV) were entered correctly.
  • Ensure there are sufficient funds available in your account.
  • Contact your bank or credit card provider to check for any temporary holds or restrictions.

Coohams is not responsible for transactions declined by your financial institution.

5. Fraud Prevention & Verification

To protect our customers and maintain a secure marketplace, Coohams reserves the right to:

  • Review transactions for suspected fraudulent activity.
  • Request additional identity or billing verification if a transaction is flagged by our security systems.
  • Cancel and refund orders if we suspect unauthorized or fraudulent behavior.

6. Refunds

  • Any approved refunds will be processed strictly in accordance with our Return & Refund Policy.
  • Refunds are always issued back to the original payment method used for the purchase.
  • Please allow 7 business days for the funds to reflect in your account, depending on your bank's processing times.

7. Contact Us

If you have any questions or concerns regarding your payment, please reach out to our Customer Support Team:

Address: 2511 Legion St, Pensacola, FL 32514, United States

Phone: +1 (321) 490-9477

Email: sales@coohams.com

Our support team is available to answer your questions and provide assistance whenever you need it.